1. Scope
VocalGrid Atelier (“we”) provides speaker coaching services. This policy describes how we handle personal data collected through our website, communications, and services.
2. Data We Collect
- Contact details (name, email, phone).
- Professional information (role, company, goals).
- Communications and session notes you choose to share.
- Technical data (IP address, device/browser information) for security and analytics.
3. How We Use Data
- Provide, schedule, and improve coaching services.
- Respond to inquiries and manage client relationships.
- Secure our website and prevent abuse.
- Comply with legal obligations.
4. Lawful Basis
We process personal data under one or more lawful bases: your consent, performance of a contract, legitimate interests (such as service improvement and security), or legal obligation.
6. Retention
We retain data for as long as necessary to deliver services, comply with legal requirements, and resolve disputes. We periodically review and securely delete data that is no longer needed.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, and to data portability. You may withdraw consent at any time where processing is based on consent.
8. Security
We implement administrative, technical, and organizational measures to protect personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International Transfers
When transferring data across borders, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms as required by law.
10. Contact
Questions or requests can be sent to [email protected] or +1 (415) 889-6720.
We may update this policy from time to time. Material changes will be posted on this page with an updated date.